China MedPass support
For the China MedPass app, the patient portal and your case with us
Contact us
- Email: [email protected]
- WhatsApp: +86 138 1046 6488
- Already a patient? Message your coordinator in the app or in the patient portal.
We reply during working hours, China Standard Time (UTC+8). The app and chat are not for emergencies: in an emergency, call your local emergency number.
Signing in
Enter your email and we send you a 6-digit code. If you set a password under Profile, you can use the Password tab instead. No code? Check your spam or junk folder, then tap Resend.